Sustainability Policy for The Mercure London Hyde Hotel

Introduction
At The Mercure London Hyde Hotel, we are committed to promoting sustainability and reducing our environmental impact. Our sustainability policy outlines our dedication to responsible business practices that benefit our guests, employees, community, and the planet.

1. Energy Efficiency
   • Energy Conservation: Implement energy-saving measures such as LED lighting, energy-efficient appliances, and smart climate control systems.Water Conservation
     
     
2. Water Conservation
   • Water-Saving Fixtures: Install low-flow faucets, showerheads, and toilets to reduce water consumption.
   • Guest Participation: Encourage guests to participate in towel and linen reuse programs.
     
     
3. Waste Management
   • Recycling Programs: Establish comprehensive recycling programs for paper, plastic, glass, and metals.
   • Waste Reduction: Minimize single-use plastics and promote the use of reusable items.
   • Composting: Implement composting for organic waste from kitchens and dining areas.
     
     
4. Sustainable Sourcing
   • Local and Organic Products: Source food and beverages from local, organic, and sustainable suppliers.
   • Eco-Friendly Products: Use environmentally friendly cleaning products and toiletries.
     
     
5. Community Engagement
   • Local Partnerships: Collaborate with local businesses and organizations to support sustainable practices.
   • Education and Awareness: Provide training for staff and information for guests on sustainable practices.
     
     
6. Biodiversity and Ecosystem Protection
   • Green Spaces: Maintain and enhance green spaces around the hotel to support local biodiversity.
   • Sustainable Landscaping: Use native plants and sustainable landscaping practices to reduce water usage and support local wildlife.
     
     
7. Monitoring and Reporting
   • Regular Audits: Conduct regular sustainability audits to monitor progress and identify areas for improvement.
   • Transparency: Report on our sustainability efforts and achievements annually to maintain transparency and accountability.
     
     
8. Continuous Improvement
   • Innovation: Stay informed about new sustainability technologies and practices, and integrate them into our operations.
   • Feedback: Encourage feedback from guests and staff to continuously improve our sustainability initiatives.
     
     

Conclusion
The Mercure London Hyde Hotel is dedicated to create a sustainable future. By implementing these practices, we aim to reduce our environmental footprint, support our community, and provide a healthier, more enjoyable experience for our guests.

Annual action plan for the coming year regarding sustainability initiatives

We aim to design a robust and effective sustainability strategy that can benefit the environment, improve our reputation, foster innovation, attract new customers who value sustainability and reduce our business costs. The most effective and important sustainability strategies for our hotel include:

• Energy conservation
  • Reduce overall energy consumption and switch to renewable energy where possible
• Water conservation
  • Continue to use low flow fixtures
• Waste reduction and efficiency
  • Apply the 6 R's- rethink, refuse, reduce, reuse, repurpose, recycle
• Promoting sustainable means of transportation
  • To direct guests and employees to a nearby bike racks and encourage employees to take the bus to work.
• Shifting to eco-friendly cleaning supplies
  • Continue using all cleaning supplies are chemical-free and use concentrate- based, refillable products to reduce waste
• Promoting responsible ecotourism
  • Continue to ensure that our hotel empowers and benefits the local
    community by paying a fair wage, employing community members, working with local businesses, sourcing local food products, and putting profits back into the community
• Operational changes
  • Continue to use all LED lights, installing drinking water stations rather than giving out water, using light sensors and timers, and instituting an "go green skip the clean" policy when guests occupy the same room over multiple days.

Out action plan for the coming year of 2025 is

• Rethink your practices by using recycled materials
• Reduce 25 percent of food waste in the next three years
• Design an eco-friendly linen reuse plan
• Implement recycling stations on every floor
• Analyse full life cycle costs of products, including the initial cost and repair, maintenance, and disposal costs

Mercure London Hyde Park Environmental charter

Dear Sir/Madam,

We are delighted to welcome you in our Hotel.

Since its creation, the Accor group has been working to make the world a greener, more welcoming place. The Group was the first major French company to create an Environmental Department and has been working for over 30 years to promote positive hospitality.

In concrete terms, the Group is deploying a sustainable development approach based on three key pillars: Staying, Eating and Exploring the world.

• Stay - The Group aims to offer its customers a unique and lasting experience by supporting the transformation of hotel operations.
• Food - The Group is committed to offering its customers more sustainable food, working actively to optimise the traceability of its supply chain, reduce food waste and offer its customers an increasingly organic, local and seasonal food offer.
• Explore - The Group intends to offer its customers a new vision of travel, one that is more global, more contributive and more inclusive. This means becoming more deeply rooted in local communities, generating a positive impact on the local environment, and raising customers' awareness of the need to respect nature.
  
  2 concrete examples of measures implemented by the Group:
  
  
• Three years ago, Accor became the first hospitality group to commit to gradually eliminating single-use plastic items from the customer experience. Today, the mobilisation of our teams and their sustained efforts have paid off: 84% of our hotels have already successfully taken up the challenge!
• Accor has also introduced an energy-saving plan with 4 key measures: lower heating and air conditioning in the common areas of hotels and rooms; closure of outdoor swimming pools and reduction in the opening hours of relaxation areas (saunas and hammams); closure of the 50,000 minibars in rooms; anti-waste measures in kitchens.

We raise awareness among our teams and customers

• Our environmental manager has undergone specific training on the challenges of sustainable tourism, environmental conservation and CSR;
• Our teams are trained in the eco-actions to be taken in their daily tasks;
• We choose our service providers and suppliers on the basis of their sustainable and social commitments.
• We offer a wide range of alternatives to reduce the need to travel by car: bike hire/loan, shuttles, public transport and carpooling.

We save water and energy

• We have installed water economisers/pressure reducers on taps and showers to avoid depleting the resource;
• We read our water and electricity meters every month to better manage our consumption;
• We are replacing every bulb with an LED or low-energy bulb and have already fitted more than 75% of our lighting;
• All our lighting is LED, which means energy savings and similar comfort for our customers.
• We have installed presence detectors and timers in the common areas and corridors to limit energy wastage.
• We are committed to developing renewable energies (installing solar panels for electricity or hot water, signing a contract with a green energy supplier).
• We limit and sort waste
• We work with a majority of products in bulk or in large packaging to limit unnecessary packaging;
• We only offer hospitality products on request in order to reduce the
  production of packaging waste;
• We have set up displays to support our customers in sorting their waste in accordance with local regulations;
• We do not offer disposable crockery and provide reusable eco-cups for your stay;

And much more

• We have partnerships with local recycling centres and donate our old equipment and furniture.
• Each year we commit to new criteria to perfect our approach, so don't hesitate to send us your ideas!

Thank you for supporting our work during your stay! In order to give concrete expression to our commitment to continuous improvement, we are in the process of obtaining the Green Key label.
Green key distinguishes tourist accommodation that is committed to a voluntary, effective and dynamic environmental approach. The label is awarded each year by an independent panel of environmental experts and tourism professionals. The Green Key label is a demanding process, which encourages our hotel to adopt a continuous improvement approach.