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Our rate £161, Booking.com rate £183
A warm welcome
We were a group of 5 ladies checking in for just one night. We chose this hotel due to its proximity to Paddington Station and we were expecting a functional hotel, nothing more. What a surprise! We were very warmly welcomed by a lovely lady (possibly Nina?) she upgraded our triple room,gave us all a welcome drink and appeared to genuinely enjoy helping us.. Our rooms were great, no issues at all. We also had breakfast, which was taken at the adjoining Bella Italia, this also exceeded expectations. The young lady that served us there (I’m sorry I don’t have her name) never wrote anything down and got all 5 of our different breakfasts spot on. She was efficient and happy to bring extra teas, coffee etc. All in all this was a great stay and we will definitely return. Thank you to all at the Mercure Hyde Park
Excellent services
This is a Wonderful Hotel in Paddington area of central London located near to Hyde Park.Oxford and Regent streets are nearby.Apart from its wonderful Location the ambience is Excellent supported by Top notch services.Special Thanks to Anna and Jabeen who have been wonderfully supportive and responsive throughout.Looking forward for the same till our stay here at Marcure Hyde Park.
Fantastic Staff - Such a highlight of the trip
It was a spur of the moment decision to book the hotel however the staff were brilliant in getting up seen too and accommodated quickly. Jessica was a standout. She gave recommendations for the area, sorted our additional asks and made me feel instantly at home - would book again purely for the service I received from her!
Amazing Customer Service
Good location. Very helpful and full of knowledge manager Imed. He is very kind. Very accommodating. Always smile on his face. I will come and visit again because he made me feel very welcome. Thank you to him.
felt like home
staff was perfect
I recommend this hotel!
Friendly and helpful staff, accommodation that met expectations
Very Good
Good hotel. Very good location. All the staffs are really kind and superb. Though there's some miscommunication happened when we wanted to keep our luggages here forna few days, but Mr. Witek helped us with it and its all done perfectly. He is really kind and helpful. Thank you.
Great experience!!
Stayed there as a big family for a total of 8 nights, and it was great experience! The hotel let us keep our luggage's when we were traveling to another cities. The service was really great, and love the breakfast! The location is amazing too, its really near to Paddington station. Got lots of help from Mr. Witek. He may seems stern but he's really kind and super helpful.
Thank you so much!! Also thank you to Jessica too for being kind, helping us wi the hop on hop off bus and recommend us good restaurants!!! Cheers!
Great location, helpful and friendly staff
From the moment we checked in with Jessica, everything about our stay was absolutely perfect. We were upgraded to a bigger room which was so comfortable. Jessica was really informative about the area and nearest transport links, hotel amenities. Anna on reception was also really friendly and helpful when we went to enquire about breakfast at the hotel. My husband and I will definitely stay again on our next trip to London
worth it
Location Cleaning Employees
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £161, Booking.com rate £183