Reviews

Positive experience

9 of 10 stars review on Booking.com - 18 Feb 2025

"Great location and super clean. Rooms have all necessary facilities. Quiet location in city centre"

Quiet

8 of 10 stars review on Booking.com - 18 Feb 2025

"This is the second time I have stayed at the Mercure, because I have always been very well attended. The facilities are good, the staff attentive and the breakfast, great!"

Great Location

4.5 of 5 stars review on TrustYou Survey - 17 Feb 2025

"Great location for attending an awards ceremony nice well equipped room good shower. Friendly welcoming front of house staff."

Great location. Good stay

4 of 5 stars review on TrustYou Survey - 16 Feb 2025

Enjoyable. Clean, warm, comfortable stay. Great location, Close to Paddington Station

Good location

5 of 5 stars review on TrustYou Survey - 08 Feb 2025

We stay at the Mercue Hyde Park frequently. We chose it because of it proximity to Pddington Station, it friendly staff and facilities.

Receptionist was very helpful

5 of 5 stars review on Google - 07 Feb 2025

"Receptionist was very helpful and getting our room ready early lovely hotel and staff highly recommend"

quiet

4.5 of 5 stars review on TrustYou Survey - 05 Feb 2025

Paddington is being developed little by little, and the Elizabeth Line is more convenient than anything else.

Overall great experience from start to finish.

4.5 of 5 stars review on TrustYou Survey - 03 Feb 2025

I had to call and check the bookings a few times ahead of arriving as we had people staying for an event we were running nearby - staff and speakers. The gentleman on the phone was so helpful and patient with me when we had name changes at various times ahead of our stay. Check in was easy and my room was immaculate. Very comfortable bed and really appreciated the complimentary drinks in my fridge. Quiet at night. The breakfast was good, although would have appreciated knowing there was buffet selections before ordering a hot breakfast. That's my only complaint though. All the staff were friendly and helpful. All my colleagues enjoyed their stay too, and didn't hear any complaints. The price was fair too I thought.

Good stay in central location

9 of 10 stars review on Booking.com - 02 Feb 2025

Nice hotel very conveniently located close to Paddington train station. The room was quite small, but well designed and very clean. Breakfast was excellent with a few options for entrees.

Great!

10 of 10 stars review on Booking.com - 31 Jan 2025

The staff were very helpful. Ichi, Diya, Elizeida, Safiya and Jeffrey really helped make our stay a gd one! Thanks guys!