Reviews

Location is less than 5 minutes walk to Paddington station

4 of 5 stars review on Google - 24 Jan 2025

Overall this is a decent hotel for our 8 day stay in London. Location is less than 5 minutes walk to Paddington station, restaurants, bus stops, convenience stores, and Hyde Park. The room is large with lots of closet space. The bathroom floor is heated, which was really nice. The hotel restocks coffee and refrigerator drinks complementary every day. Rooms are clean and the housekeepers do a wonderful job. The hotel is in a quiet courtyard area.

by Christina DLP

Excellent

10 of 10 stars review on Booking.com - 22 Jan 2025

Spacious and clean room, friendly and helpful staff, and an excellent location.

by Anis, Germany

Very good value for money for rooms upstairs

9 of 10 stars review on Booking.com - 22 Jan 2025

Nice location in a small typical London square next to Hyde Park Small warm human sized hotel Staff helping with reception

by Benoit, France

Great staff in a very well-run establishment located close to all transport needs & support services

10 of 10 stars review on Booking.com - 20 Jan 2025

We arrived at the Mercure ex Australia at 7.30am. The staff member on duty was superb and said he thought he had a room for us. It was duly organised at no additional cost. He thought we would like a freshen up and a rest before heading out sightseeing. What a fantastic job he did and I hope he is separately complimented by management for the sterling arrangements he made. The room could not be faulted - clean, comfortable, everything worked, quick internet, spotlessly clean etc. We will return!

by Kent, Australia

Perfect.

10 of 10 stars review on Booking.com - 20 Jan 2025

The location, the cleanliness of the rooms and the width of the rooms, the friendly staff, all of them were completely wonderful.

by Yiğit, Turkey

Well Located, Good stay

4 of 5 stars review on TrustYou Survey - 18 Jan 2025

Like the location of the hotel. Close to Paddington train station and walking distance to tourist area. The room is quite spacious. I only see one elevator for guest and hotel service, the corridor is narrow. During our stay the guest above our room made a lot of noises like pounding and bouncing sound las someone was walking or running around. Quite annoying because it happened during rest time at night. The overall beside that, our stay was pleasant. The staff are nice the hotel ambience and room facilities is good.

by Well Located, Good stay

Exceptional

10 of 10 stars review on Booking.com - 18 Jan 2025

This welcoming, clean and well-equipped hotel is perfect for a stay in London. Good breakfast.

by ludovic

Wonderful

9 of 10 stars review on Booking.com - 17 Jan 2025

Location, location, location. Breakfast, comfy bed, very clean.

by Linda, United Kingdom

Close to Paddington train station

5 of 5 stars review on Google - 17 Jan 2025

Like the location of the hotel. Close to Paddington train station and walking distance to tourist area. The room is quite spacious. I only see one elevator for guest and hotel service, the corridor is narrow. During our stay the guest above our room made a lot of noises like pounding and bouncing sound las someone was walking or running around. Quite annoying because it happened during rest time at night. The overall beside that, our stay was pleasant. The staff are nice the hotel ambience and room facilities is good. My rating is base on the same hotel categories and star.

by D G

Nice clean room

10 of 10 stars review on Booking.com - 15 Jan 2025

Situation was great with Paddington station clean helpful staff

by Alistair, United Kingdom