Reviews

Perfect for London trip

10 of 10 stars review on Booking.com - 06 Jan 2024

The accommodation exceeded our expectations! We were upgraded to a slightly larger room which was very well equipped, quiet and clean (comfortable king size bed, coffee, tea, bathrobes, various useful hygiene and pharmacy items such as shaver, toothbrush and much more). The location of the hotel was perfect for our short trip to London. The staff was very friendly and accommodating.

by Stefania, Germany

The location is close to every place you need.

5 of 5 stars review on TripAdvisor - 21 Dec 2023

The staff is amazing, many issues it's happening during my booking but always they very corporate.. I really happy of the service, also the location is very close the Paddington station and the Lancaster Gate underground and The Hyde park…

by shafeeq3131

Nice!

10 of 10 stars review on Booking.com - 16 Dec 2023

The staff were so friendly and kind especially Arianny she was the sweetest. Loved that they had Alexia in the room it was pretty entertaining. The location is good too it is close to Hyde Park.

by Fatema, United States

Excellent trip, comfortable and well looked after

10 of 10 stars review on Booking.com - 15 Dec 2023

Boutique-style, convenience of the location, high specification of room decor

by David, United Kingdom

Exceptional

10 of 10 stars review on Booking.com - 13 Dec 2023

The room was excellent, 2 young ladies on the desk who checked me and my girlfriend in were exceptionally nice and helpful, provided amazing customer service.

by Conor, United Kingdom

Excellent staff, very helpful

9 of 10 stars review on Booking.com - 11 Dec 2023

We were a large group staying for one night, great experience and very accommodating. Emid couldn’t have been more helpful and really helped our facilitate our stay with ease

by Michelle, Ireland

Recommended - good value in great location.

4 of 5 stars review on TripAdvisor - 11 Dec 2023

This is a good hotel in an excellent location five minutes walk from Paddington Station. We booked a standard room with king bed. The room is a tight fit but this is typical of London hotels and for the price range is excellent value. Our room had been recently renovated - i think this has happened to most of the hotel. It's a good place to base yourself for a couple of nights to see the area and close to the tube. Front of house staff were friendly and helpful. There are a number of restaurants nearby, Hyde Park is a 10 minute walk. I would recommend the hotel for those looking for a reasonably priced central London short stay.

by KarenB8130, New Plymouth, New Zealand

Great hotel and location

5 of 5 stars review on TripAdvisor - 10 Dec 2023

A excellent hotel in a good location, only a short stroll through Hyde Park. We like how close it is to Paddington Station and Lancaster Gate. The hotel includes nice amenities such as a complimentary mini bar, a gym, and so on.

by Krystel L

Great stay

5 of 5 stars review on TripAdvisor - 10 Dec 2023

Had a great stay at the Mercure Hyde Park. The staff were very friendly and helpful, especially the lovely ladies Mary and Sophia. The location is great and has lots of transport links to get around London.

by Tour02005964952

Excellent Central Choice

8 of 10 stars review on Booking.com - 28 Nov 2023

Very comfortable room, clean; central but quiet location. My original room had a musty smell (cleaning cloth), but they changed it without problem to a better one.

by Nicolas, Mexico