Reviews

Wonderful hotel near the Paddington Station

5 of 5 stars review on Google - 21 Dec 2024

"Wonderful hotel near the Paddington Station. Receptionists were all nice and friendly too!"

by Ian Lau Zhen Yuan

Wonderful

9 of 10 stars review on Booking.com - 20 Dec 2024

"Great Location to Paddington Station. Rooms were not very big, but practically furnished. Bathroom was big enough with plenty of storage space. Hooks for hanging the towels would be great."

by Sabine, Switzerland

Family vacation

8 of 10 stars review on Hotels.com - 19 Dec 2024

"Perfect location for Paddington station"

by Pennie

Excellent

10 of 10 stars review on Booking.com - 18 Dec 2024

The property was amazing, perfect location . So close to excellent public transport. Facilities were great, and very clean. The staff were so very nice, friendly and helpful. Will hopefully be booking again for the new year.

by John, United Kingdom

Excellent stay in london

9 of 10 stars review on Agoda - 16 Dec 2024

I recently spent a week at this hotel, and overall, it was a pleasant experience. While I wouldn't say it was the most affordable option, I understand that hotel prices in London tend to be higher than in other cities. The staff were exceptionally kind and accommodating, even allowing me to check in earlier than expected. Their service truly enhanced my stay. The cleanliness of the hotel was impressive; ...

by Alex

Great stay, excellent staff

5 of 5 stars review on TrustYou Survey - 12 Dec 2024

Staff were superb, we had booked a number of rooms for clients and had cancellations etc, however the staff were superb at sorting this for us

Perfect stay, staff very helpful will definitely return

10 of 10 stars review on Booking.com - 09 Dec 2024

Fantastic room, very comfortable and clean, mini bar and robes

by Shelley, United Kingdom

Well located and membership recognition!!

5 of 5 stars review on TrustYou Survey - 08 Dec 2024

Feel like home, comfy and cosy stay!!

by Piyaros T

Great location

5 of 5 stars review on TrustYou Survey - 08 Dec 2024

Steps from paddington yet easy to walk to west end. Clean rooms, robes & toothbrushes in bathroom Lovely, smiley helpful happy staff

by C jones

Excellent Location, Beautiful Hotel

5 of 5 stars review on TrustYou Survey - 23 Nov 2024

My mother and I recently stayed at the Mercure London Hyde Park, though we tried to check in at the Mercure Paddington -- we had no idea there were two Mercure Hotels so close together! The staff was wonderful, they took our bags and walked us right over to the correct location. Our hotel was lovely. The staff was very helpful, the lobby was clean and very tastefully decorated. Our room was perfect, and the amenities were generous. The location was our reason for choosing this hotel, and we were not disappointed. We easily walked to and from the Paddington Train Station with our luggage. We walked to Kensington Gardens and Kensington Palace. The hotel was near bus stops and the Hop on Hop off Bus stop. The neighborhood was clean and quiet but still near restaurants and shops. Overall, it was the perfect place for us to stay while in London.

by Michele M