Great experience overall
Professional staff, every member of the staff I interacted with was helpful. Hotel was clean and as expected. I chose a proper hotel experience because I wanted hotel service and they delivered.
Good value, good location, friendly staff
My daughter and I stayed here for three nights; we were on vacation. Staff were friendly and helpful. The room was comfortable.
Very satisfactory
I liked the location, it is close to several stops. The breakfast was very rich and varied and the bed was very comfortable. I also liked the snacks at the bar that were free.
Nice hotel, situated in a quiet location
Nice hotel, situated in a quiet location near Hyde Park. Nice (clean) rooms with very good beds. In the Italian restaurant you can eat very well, in addition, breakfast is served there every morning. We have been to this hotel several times and will definitely come back.
Wonderful friendly helpful staff
Wonderful friendly helpful staff, great location, well appointed rooms (we missed out on our usual Junior suite but the Executive King was good if just a bit small!). Breakfast included a big plus too & very good. Excellent. We will continue to stay as long as you'll have us!
Excellent stay
Excellent location 4 min away from Paddington station Very clean and super comfortable
welcome and service are very professional
The welcome and service are very professional. Our special thanks to Deeia, who is very attentive to our needs.
Hotel next to Paddington Station
The hotel is close to Paddington station, the room was super clean, the reception staff were very quick and everyone was super attentive. I will definitely stay there again.
Really very quiet
Really very quiet, very well placed, everything perfect. Exquisite and efficient staff
Very close to several bus stops and to Paddington station
After having stayed in 4 other hotels in the area I loved this one. It is nice, clean, rooms are good sized. There is everything in the rooms a traveler might need - toiletries, hand soap, shower gel, shampoo, hand lotion. All that neroli-bergamot scented. They provide slippers and bathrobes too. There is a complimentary minibar with some soft drinks and water which they fill up for you every day. The breakfast choices are amazing - I had French toasts with berries and honey - so yummy!
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Our rate £161, Booking.com rate £183