Reviews

great location

4 of 5 stars review on TrustYou Survey - 21 Sep 2024

most enjoyable stay. nice clean room with all the facilities we asked for. we asked to be able to book in at14:00 but were not able to until 15:00. I can understand it is not always possible.

by Patrick H

This is a wonderful hotel

10 of 10 stars review on Google - 15 Sep 2024

This is a wonderful hotel, very well located close to Paddington Station - where you will be advised to leave your car, as there is no on-site parking. The staff are welcoming, friendly and efficient, although we had to ask about breakfast and discover the free internet ourselves. The rooms are a good size and have been renovated to a good standard. There is a free mini bar in your room, which comes with Coca Cola, water, prosecco and orange juice. The only negative area is the breakfast.

by Kevin Moore

Great fromt desk service

5 of 5 stars review on TripAdvisor - 13 Sep 2024

The hotel is fantastic. I have to mention that Witek at the front deck made my visit very special. He was so helpful and really went above and beyond. I would visit again just because of him. Thank you! The gym is great as well. I come to this hotel every time I am in London.

by Climber5235323

Comfortable and quiet

4 of 5 stars review on TripAdvisor - 08 Sep 2024

A great location 6 minutes walk from Paddington station and with great restaurant options minutes away. My room on the 1st floor was relatively spacious by London standards, with very comfortable bed and really quiet, even though it faced the front and Talbot Park. Staff were efficient and friendly. Complimentary water, juice and sodas in the room fridge were appreciated and toped up daily. Great shower. Didn't eat in the hotel so can't comment on dining options. I have stayed in a few other hotels in the Sussex Gardens area but would definitely return to the Mercure in the future if available.

by Tablepourdeux, Dublin, Ireland

Very good stay

8 of 10 stars review on TrustYou Survey - 17 Aug 2024

I stayed at the Mercure Hyde Park London from 3 August to 9 August 2024, and overall, it was a very good experience. The staff were incredibly nice, helpful, and welcoming, which made our stay feel comfortable from the start. The hotel was very clean, with housekeeping taking care of the rooms every day. The location was fantastic, making it easy to explore London and the nearby attractions. ...

by Hassan A.

Good Paddington hotel

8 of 10 stars review on Hotels.com - 15 Aug 2024

Good location close to Paddington and Hyde Park. Room was small but comfortable with a good bed and ensuite. Happy hour is appreciated. Staff were friendly and helpful.

by Sue

Service is great.

5 of 5 stars review on TripAdvisor - 02 Aug 2024

We are having a great stay at the mecure hyde park. Really impressed with service and hospitality of Renee on the front desk. Highly recommend it for business and pleasure. Easy access to paddington station. Great food and pub options close.

by Noel C, Sydney, Australia

Couldn’t be more helpful

5 of 5 stars review on TripAdvisor - 25 Jul 2024

Service was amazing. Well looked after. Arrived, gave me late check out and breakfast even though not included. Gave me great directions on where to go, a porter wheeled my cases all the way to Paddington Station. Beds great, facilities always amazing.

by powellc2015, Skye

A lovely stay

5 of 5 stars review on TripAdvisor - 15 Jul 2024

We really enjoyed our 3 night stay. Room was spotless and well equipped and the location was perfect for Hyde Park concerts and easy access to the city. Breakfast was excellent. All the staff were great with Sophia on the front desk being particularly helpful and cheerful.

by Liam M, Chester, United Kingdom

Great value

5 of 5 stars review on Google - 14 Jul 2024

Had a great stay here after flying into London from abroad. We only were staying a couple of nights before heading out from Paddington so this hotel was great! We traveled with our 2 yo and got a family room which had a spacious double bed and a twin set up and it worked for our family perfectly. Staff were absolutely fantastic and honestly made us want to stay here again!

by Clarissa